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Dialaunch blog

Practical guides to answering WhatsApp calls as a team.

Guides

WhatsApp calls on multiple devices

What WhatsApp linked devices can and can’t do for calls, why one phone means busy lines, and how a team answers one WhatsApp number together.

Answer WhatsApp calls automatically

How to answer WhatsApp calls automatically: why the WhatsApp Business app can’t, and how an AI agent picks up every call, in any language, day and night.

Missed WhatsApp calls

Missed WhatsApp calls cost businesses orders and bookings. Why they happen (busy line, one phone, after hours, no voicemail) and how to stop losing them.

Multiple WhatsApp calls at the same time

Why a second caller on WhatsApp Business hits a busy line, and how one number can take multiple calls at the same time with an AI agent, queues and routing.

Forward WhatsApp calls

How to forward WhatsApp calls: WhatsApp has no call forwarding and carrier forwarding doesn’t apply. Here are the options, and how to route calls to a team.

WhatsApp Business voicemail

Does WhatsApp Business have voicemail? Not one with a business greeting. Here is what WhatsApp offers, and how to add voicemail and an AI agent to your calls.

WhatsApp calls after hours

WhatsApp Business away messages only reply to chats. How to handle calls after hours with opening hours, holidays, voicemail and an AI agent that answers.

Record WhatsApp Business calls

How to record WhatsApp Business calls: why WhatsApp has no recording button, what consent usually means, and how to record calls with retention rules.

WhatsApp call queue and hold music

How to set up a WhatsApp call queue with hold music: why the app can’t hold callers, and how to queue WhatsApp calls, ring free agents and set wait limits.

One WhatsApp number, several agents

Yes. With the WhatsApp Business Calling API, one number takes several calls at once and rings every free agent. How it works, what you need and what it costs.

Comparisons

Dialaunch vs Aircall

Aircall is a phone-first platform that adds WhatsApp messaging. Dialaunch is built to answer WhatsApp voice calls as a team. See which one fits your callers.

Dialaunch vs Wati

Wati is a WhatsApp messaging platform that adds calls in its Team Inbox. Dialaunch is a contact centre built around WhatsApp voice calls. Compare the two.

Dialaunch vs Twilio for WhatsApp calls

Twilio gives developers WhatsApp Business Calling APIs to build on. Dialaunch is a ready-made contact centre for WhatsApp calls. Compare build and buy.

Dialaunch vs respond.io

Looking for a respond.io alternative for WhatsApp calls? Compare respond.io’s chat-first inbox with Dialaunch’s AI agent and call flows for WhatsApp voice.

Dialaunch vs SleekFlow

Need a SleekFlow alternative for WhatsApp calls? SleekFlow Voice runs on phone numbers. Dialaunch answers WhatsApp voice calls with an AI agent and your team.

Dialaunch vs Trengo

Searching for a Trengo alternative for WhatsApp calls? Trengo Voice runs on phone numbers. Dialaunch answers WhatsApp voice calls with AI and your team.

Dialaunch vs Callbell

Comparing Callbell alternatives for WhatsApp calls? Callbell adds calls to a chat inbox. Dialaunch answers every WhatsApp call with an AI agent and your team.

Dialaunch vs Gallabox

Looking for a Gallabox alternative for WhatsApp calls? Compare Gallabox calling with Dialaunch’s AI agent, call flows and live supervision on WhatsApp.

Dialaunch vs AiSensy

Need an AiSensy alternative for WhatsApp calls? AiSensy is built for WhatsApp marketing. Dialaunch answers WhatsApp voice calls with an AI agent and your team.

Dialaunch vs JustCall

Looking for a JustCall alternative for WhatsApp calls? JustCall adds WhatsApp messages to a phone system. Dialaunch answers WhatsApp voice calls with AI.

Dialaunch vs CloudTalk

Need a CloudTalk alternative for WhatsApp calls? CloudTalk is a phone system with WhatsApp messages. Dialaunch answers WhatsApp voice calls with an AI agent.

Dialaunch vs Dialpad

Comparing a Dialpad alternative for WhatsApp calls? Dialpad treats WhatsApp as a digital message channel. Dialaunch answers WhatsApp voice calls with AI.

Dialaunch vs RingCentral

Searching for a RingCentral alternative for WhatsApp calls? RingCentral connects WhatsApp messages in RingCX. Dialaunch answers WhatsApp voice calls with AI.

Dialaunch vs Zendesk

Looking for a Zendesk Voice alternative for WhatsApp calls? Zendesk handles WhatsApp messages as tickets. Dialaunch answers WhatsApp voice calls with AI.

Dialaunch vs Freshdesk

Need a Freshdesk alternative for WhatsApp calls? Freshdesk handles WhatsApp messages and phone calls apart. Dialaunch answers WhatsApp voice calls with AI.

Dialaunch vs Vapi

Looking for a Vapi alternative for WhatsApp calls? Vapi is a developer platform for phone voice agents. Dialaunch is a ready AI agent for WhatsApp calls.

Dialaunch vs Retell AI

Need a Retell AI alternative for WhatsApp calls? Retell builds AI phone agents. Dialaunch answers WhatsApp calls with AI and keeps your team in control.

Dialaunch vs Synthflow

Comparing a Synthflow alternative for WhatsApp calls? Both answer WhatsApp calls with AI. Dialaunch adds your own number, queues and team takeover.

Dialaunch vs ElevenLabs Agents

Looking for an ElevenLabs alternative for WhatsApp calls? ElevenLabs Agents is a builder platform. Dialaunch answers WhatsApp calls with AI and your team.