Sure, I’ll put you through to Marc.
One WhatsApp Business number, your whole team. Calls ring every agent, wait in queues and transfer in one click. AI answers first when you want it.
Selling with cash on delivery? See order confirmationThe WhatsApp Business app rings on a single phone. Nobody else can pick up.
A second caller gets a busy line, and a call can’t move to a colleague.
Nothing tells you who called, who answered or what was said.
Hours, keypad menus, queues and an on-call line. You decide where every call goes.
It picks up the calls you send it, in under a second.
Example: tracks an order at 3 a.m.
Confirms orders, books appointments, creates callbacks.
Example: confirms a cash-on-delivery order before it ships.
When a caller needs a person, Julia gets the call and the summary.
Example: a size change goes to Julia, who already knows the order.
Listen, whisper, take over and hand back. Queues, agents and calls on one live canvas, every call logged with its outcome.
Hear any call as it happens.
Coach a colleague. The customer can’t hear.
Step in. The caller stays on the line.
The call carries on with the full context.
The same call flow, queues and team answer every call, wherever it starts.
After hours it picks up, confirms orders and sets callbacks. Your team finds a summary of each call in the morning.
GDPR-ready, with a DPA and Standard Contractual Clauses. Request the DPA
Turn it on with a consent message callers hear first.
Recordings play only for your team, through links that expire.
Recordings are erased when the retention period ends.
For European customers, our third-party providers process data in their European regions.
Try it free for 14 days with 60 AI minutes. No card. Bigger team? Book a demo.
For a team that shares one WhatsApp Business number.
Billed monthly, cancel any time
For several teams, numbers or locations.
Meta may bill some WhatsApp usage to your WhatsApp Business account. How Meta prices WhatsApp
Compare every plan and add-onSee every featureDialaunch is a call center for WhatsApp Business: one number your whole team answers, on their own WhatsApp or in the browser, with queues, IVR, one-click transfer and live supervision. An AI agent can answer first, on the calls you choose.
Yes. Each agent answers on their own WhatsApp or in the browser. Calls wait in a queue and ring the agents marked available, all at once or in turn, as you choose. Whoever answers first takes the call.
€69 a month excl. VAT for the AI agent on one number, and €169 for a team of 3 sharing that number with queues, IVR and live supervision. Business is €299 for 10 seats and 3 numbers. No contract, and the trial is free for 14 days.
Yes, in one click. The caller stays on the line and your colleague sees who is calling before they answer.
Yes. IVR, queues, routing and live supervision work on their own. Turn the AI on only for the calls you choose, such as nights and weekends.
Yes. The AI says so at the start of the call. Most customers care more that someone answers right away.
It only answers from the information you give it. When it is not sure, it transfers to your team. You can listen to any call and take over.
Any language your customers speak. It answers in the caller’s language.
Often yes, after Meta checks it. Once connected, the number no longer works in the WhatsApp Business app.
About 15 minutes on your side. Meta’s approval of the number can take 1–3 days.
14 days, 60 AI minutes, no card.
Enter your number and get a demo call on WhatsApp in seconds.